Airwoot helps brands streamline their customer engagement on social media by unlocking valuable predictive insights that increase the speed & effectiveness of conversations.
Get notified of high volume incoming traffic in advance so you can optimize your resource planning and maintain impressive response times
Integrate with your backend CRM tool in a secure way to access all available information about a customer for faster resolution
Automatically brings out conversations from social chatter which require your attention such as queries, grievances and incidents in real-time.
Airwoot's sophisticated algorithms predict when a conversation is about to go viral, giving you valuable lead time to act